TY - JOUR
T1 - Bad stars or guiding lights? Learning from disasters to improve patient safety
AU - Hughes, C.
AU - Travaglia, J. F.
AU - Braithwaite, J.
PY - 2010/8
Y1 - 2010/8
N2 - Background: Cross-fertilisation of ideas across industries, settings and contexts potentially improves learning by providing fresh insights into error pathways. Objectives and hypotheses: To investigate six cases of human error drawn from disasters in the space, shipping, aviation, mining, rail and nuclear industries, and to apprehend similarities and differences in the antecedents to errors, the way they manifest, the course of events and the way they are tackled. The extent to which human intervention can exacerbate the problems by introducing new errors, how the cases are resolved and the lessons learnt were examined. Design, setting and participants: Exemplar disaster events drawn from a very large sample of human errors. Results: It is possible to identify and model a generic disaster pathway that applies across several industries, including healthcare. Conclusions: Despite differences between industries, it is clear that learning from disasters in other industries may provide important insights on how to prevent or ameliorate them in healthcare.
AB - Background: Cross-fertilisation of ideas across industries, settings and contexts potentially improves learning by providing fresh insights into error pathways. Objectives and hypotheses: To investigate six cases of human error drawn from disasters in the space, shipping, aviation, mining, rail and nuclear industries, and to apprehend similarities and differences in the antecedents to errors, the way they manifest, the course of events and the way they are tackled. The extent to which human intervention can exacerbate the problems by introducing new errors, how the cases are resolved and the lessons learnt were examined. Design, setting and participants: Exemplar disaster events drawn from a very large sample of human errors. Results: It is possible to identify and model a generic disaster pathway that applies across several industries, including healthcare. Conclusions: Despite differences between industries, it is clear that learning from disasters in other industries may provide important insights on how to prevent or ameliorate them in healthcare.
UR - http://www.scopus.com/inward/record.url?scp=77956104087&partnerID=8YFLogxK
UR - http://purl.org/au-research/grants/nhmrc/568612
UR - http://purl.org/au-research/grants/arc/LP0775514
U2 - 10.1136/qshc.2008.030148
DO - 10.1136/qshc.2008.030148
M3 - Article
C2 - 20378625
AN - SCOPUS:77956104087
SN - 1475-3898
VL - 19
SP - 332
EP - 336
JO - Quality and Safety in Health Care
JF - Quality and Safety in Health Care
IS - 4
ER -