Becoming an analytics-based organisation: Strategic agency in the change process in a retail organisation

Petri Hallikainen; Hilkka Merisalo-Rantanen; Antti Syvaniemi; Olivera Marjanovic

Becoming an analytics-based organisation: Strategic agency in the change process in a retail organisation

Petri Hallikainen, Hilkka Merisalo-Rantanen, Antti Syvaniemi, Olivera Marjanovic

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

Abstract

The paper examines how the upward and downward strategic influences of the head of the BI unit in the case organization have evolved over time and the BI perspective became legitimate in the organization. The analysis covers a decade long period of time. We engaged in an Action Research (AR) inquiry where the change process was explored through the first-hand experiences of one of the co-authors. The model of the strategic agency of middle managers was applied in the analysis. We analyse the evolution as well as the enablers and constraints of the strategic agency of the head of the BI unit in the case organisation and identify the type of strategic agency exhibited in the case.

Original language	English
Title of host publication	ACIS 2012
Subtitle of host publication	Proceedings of the 23rd Australasian Conference on Information Systems
Place of Publication	Geelong, VIC,
Publisher	AIS Electronic Library (AISeL)
Number of pages	11
Publication status	Published - 1 Dec 2012
Externally published	Yes
Event	23rd Australasian Conference on Information Systems, ACIS 2012 - Geelong, VIC, Australia Duration: 3 Dec 2012 → 5 Dec 2012

Other

Other	23rd Australasian Conference on Information Systems, ACIS 2012
Country/Territory	Australia
City	Geelong, VIC
Period	3/12/12 → 5/12/12

Keywords

Business intelligence (BI)
business analytics
strategy
strategic renewal
action research (AR)

Access to Document

https://aisel.aisnet.org/acis2012/27

Cite this

@inproceedings{ba0e461d92ee42239708fc1cde74d82b,

title = "Becoming an analytics-based organisation: Strategic agency in the change process in a retail organisation",

abstract = "The paper examines how the upward and downward strategic influences of the head of the BI unit in the case organization have evolved over time and the BI perspective became legitimate in the organization. The analysis covers a decade long period of time. We engaged in an Action Research (AR) inquiry where the change process was explored through the first-hand experiences of one of the co-authors. The model of the strategic agency of middle managers was applied in the analysis. We analyse the evolution as well as the enablers and constraints of the strategic agency of the head of the BI unit in the case organisation and identify the type of strategic agency exhibited in the case.",

keywords = "Business intelligence (BI), business analytics, strategy, strategic renewal, action research (AR)",

author = "Petri Hallikainen and Hilkka Merisalo-Rantanen and Antti Syvaniemi and Olivera Marjanovic",

year = "2012",

month = dec,

day = "1",

language = "English",

booktitle = "ACIS 2012",

publisher = "AIS Electronic Library (AISeL)",

note = "23rd Australasian Conference on Information Systems, ACIS 2012 ; Conference date: 03-12-2012 Through 05-12-2012",

}

Hallikainen, P, Merisalo-Rantanen, H, Syvaniemi, A & Marjanovic, O 2012, Becoming an analytics-based organisation: Strategic agency in the change process in a retail organisation. in ACIS 2012: Proceedings of the 23rd Australasian Conference on Information Systems., 27, AIS Electronic Library (AISeL), Geelong, VIC, 23rd Australasian Conference on Information Systems, ACIS 2012, Geelong, VIC, Australia, 3/12/12. <https://aisel.aisnet.org/acis2012/27>

Becoming an analytics-based organisation: Strategic agency in the change process in a retail organisation. / Hallikainen, Petri; Merisalo-Rantanen, Hilkka; Syvaniemi, Antti et al.
ACIS 2012: Proceedings of the 23rd Australasian Conference on Information Systems. Geelong, VIC,: AIS Electronic Library (AISeL), 2012. 27.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

TY - GEN

T1 - Becoming an analytics-based organisation

T2 - 23rd Australasian Conference on Information Systems, ACIS 2012

AU - Hallikainen, Petri

AU - Merisalo-Rantanen, Hilkka

AU - Syvaniemi, Antti

AU - Marjanovic, Olivera

PY - 2012/12/1

Y1 - 2012/12/1

N2 - The paper examines how the upward and downward strategic influences of the head of the BI unit in the case organization have evolved over time and the BI perspective became legitimate in the organization. The analysis covers a decade long period of time. We engaged in an Action Research (AR) inquiry where the change process was explored through the first-hand experiences of one of the co-authors. The model of the strategic agency of middle managers was applied in the analysis. We analyse the evolution as well as the enablers and constraints of the strategic agency of the head of the BI unit in the case organisation and identify the type of strategic agency exhibited in the case.

AB - The paper examines how the upward and downward strategic influences of the head of the BI unit in the case organization have evolved over time and the BI perspective became legitimate in the organization. The analysis covers a decade long period of time. We engaged in an Action Research (AR) inquiry where the change process was explored through the first-hand experiences of one of the co-authors. The model of the strategic agency of middle managers was applied in the analysis. We analyse the evolution as well as the enablers and constraints of the strategic agency of the head of the BI unit in the case organisation and identify the type of strategic agency exhibited in the case.

KW - Business intelligence (BI)

KW - business analytics

KW - strategy

KW - strategic renewal

KW - action research (AR)

M3 - Conference proceeding contribution

BT - ACIS 2012

PB - AIS Electronic Library (AISeL)

CY - Geelong, VIC,

Y2 - 3 December 2012 through 5 December 2012

ER -

Becoming an analytics-based organisation: Strategic agency in the change process in a retail organisation

Abstract

Other

Keywords

Access to Document

Fingerprint

Cite this