Between knowing and doing person-centredness: A qualitative examination of health professionals' perceptions of roles in self-management support

Marika Franklin, Karen Willis, Sophie Lewis, Anne Rogers, Lorraine Smith

Research output: Contribution to journalArticlepeer-review

3 Citations (Scopus)


Self-management is a contemporary model of chronic condition care that places expectations on, and roles for, both patients and health professionals. Health professionals are expected to form partnerships with their patients, and patients are expected to be active participants in their own care. In these new roles, control and responsibility for self-management are shared between people with chronic conditions and their health professionals. We still have limited knowledge about how these new roles are enacted in self-management support. In this article, we examine how health professionals perceive the roles of patients and professionals in chronic condition self-management, drawing on Bourdieu's concepts of field, doxa and capital. In this qualitative study, 32 in-depth interviews were conducted with 11 health professionals in Sydney, Australia. Data were analysed thematically. Three themes were derived. First, there was incongruence between how participants characterised and enacted their roles. Second, participants compartmentalised clinical and non-clinical aspects of self-management support. Finally, the roles of health professionals entwined with emotions and judgements of patienthood revealed that the provision of self-management support was linked to a fit between individuals' cultural health capital and the expectations governing the field. We argue that 'taken for granted' assumptions about self-management and self-management support must be challenged to mitigate negative social representations and unrealistic expectations placed on patients and health professionals, particularly those patients with less capital, who are more marginalised within clinical interactions.
Original languageEnglish
Pages (from-to)339-356
Number of pages18
JournalHealth (United Kingdom)
Issue number3
Early online date22 Nov 2019
Publication statusPublished - May 2021
Externally publishedYes


  • Bourdieu
  • chronic conditions
  • person-centred
  • qualitative
  • self-management support


Dive into the research topics of 'Between <i>knowing</i> and <i>doing</i> person-centredness: A qualitative examination of health professionals' perceptions of roles in self-management support'. Together they form a unique fingerprint.

Cite this