Beyond speculation: a holistic investigation into factors affecting social media utilisation in the workplace

Chadi Aoun, Eng Chew, Savanid Vatanasakdakul

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

Abstract

The utilisation of social media in the workplace has attracted much speculation in the business community in relation to its risks and benefits. However, intra-organisational dimensions affecting such ustilisation are yet to be holistically considered. Grounded in the scholarly literature, a survey questionnaire was operationalized and empirical data collected and analysed using PLS. The results indicate that, with respective importance, Championing, Infrastructure, Policy, and Empowerment have a significant influence on social media unitisation in the workplace. The results also highlight the significance between such utilisation and perceived social media benefits. The findings hold important theoretical and practical implications, particularly given the connected, information-intensive, and competitive global marketplace.

Original languageEnglish
Title of host publicationAMCIS 2014 Proceedings
Place of PublicationSan Francisco
PublisherAssociation for Information Systems
Pages1-12
Number of pages12
VolumeSocial Computing
ISBN (Print)9780692253205
Publication statusPublished - Aug 2014
Event20th Americas Conference on Information Systems, AMCIS - 2014 - Savannah, United States
Duration: 7 Aug 20149 Aug 2014

Other

Other20th Americas Conference on Information Systems, AMCIS - 2014
CountryUnited States
CitySavannah
Period7/08/149/08/14

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