Business analytics capabilities for organisational resilience

Hussein Al-Ghattas, Olivera Marjanovic

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

3 Citations (Scopus)
31 Downloads (Pure)


Nowadays, organizations are facing unique challenges created by different disruptions, including natural disasters, new technologies, regulatory changes, and more recently, a global pandemic. Consequently, the need to build, sustain, and continuously enhance Organizational Resilience (OR) is greater than ever. An ongoing process of building OR requires high-quality data and business analytics (BA) capabilities. In this paper we aim to investigate the yet-to-be explored link between BA and OR. We achieve this aim by conducting a multidisciplinary literature review on OR and BA, focusing on BA capabilities for OR. Based on our findings, we then propose a conceptual framework of BA capabilities for OR. In doing so, we also bring a well-established area of OR to the attention of BA researchers, as a critically important area for further BA research and practice.
Original languageEnglish
Title of host publicationHICSS 2021
Subtitle of host publicationProceedings of the 54th Hawaii International Conference on System Sciences
EditorsTung X. Bui
Place of PublicationHonolulu, HI
PublisherUniversity of Hawaii at Manoa
Number of pages8
ISBN (Electronic)9780998133140
Publication statusPublished - 5 Jan 2021
Externally publishedYes
EventHawaii International Conference on System Sciences (54th : 2021) - Honolulu, United States
Duration: 5 Jan 20218 Jan 2021

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605


ConferenceHawaii International Conference on System Sciences (54th : 2021)
Abbreviated titleHICSS-54
Country/TerritoryUnited States

Bibliographical note

Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.


Dive into the research topics of 'Business analytics capabilities for organisational resilience'. Together they form a unique fingerprint.

Cite this