TY - GEN
T1 - Business analytics capabilities for organisational resilience
AU - Al-Ghattas, Hussein
AU - Marjanovic, Olivera
N1 - Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.
PY - 2021/1/5
Y1 - 2021/1/5
N2 - Nowadays, organizations are facing unique challenges created by different disruptions, including natural disasters, new technologies, regulatory changes, and more recently, a global pandemic. Consequently, the need to build, sustain, and continuously enhance Organizational Resilience (OR) is greater than ever. An ongoing process of building OR requires high-quality data and business analytics (BA) capabilities. In this paper we aim to investigate the yet-to-be explored link between BA and OR. We achieve this aim by conducting a multidisciplinary literature review on OR and BA, focusing on BA capabilities for OR. Based on our findings, we then propose a conceptual framework of BA capabilities for OR. In doing so, we also bring a well-established area of OR to the attention of BA researchers, as a critically important area for further BA research and practice.
AB - Nowadays, organizations are facing unique challenges created by different disruptions, including natural disasters, new technologies, regulatory changes, and more recently, a global pandemic. Consequently, the need to build, sustain, and continuously enhance Organizational Resilience (OR) is greater than ever. An ongoing process of building OR requires high-quality data and business analytics (BA) capabilities. In this paper we aim to investigate the yet-to-be explored link between BA and OR. We achieve this aim by conducting a multidisciplinary literature review on OR and BA, focusing on BA capabilities for OR. Based on our findings, we then propose a conceptual framework of BA capabilities for OR. In doing so, we also bring a well-established area of OR to the attention of BA researchers, as a critically important area for further BA research and practice.
UR - http://www.scopus.com/inward/record.url?scp=85108358570&partnerID=8YFLogxK
U2 - 10.24251/hicss.2021.026
DO - 10.24251/hicss.2021.026
M3 - Conference proceeding contribution
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
SP - 228
EP - 235
BT - HICSS 2021
A2 - Bui, Tung X.
PB - University of Hawaii at Manoa
CY - Honolulu, HI
T2 - Hawaii International Conference on System Sciences (54th : 2021)
Y2 - 5 January 2021 through 8 January 2021
ER -