Business excellence models

interacting mediating or moderating variables?

Norma Harrison, Vik Kortian

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

Abstract

The global financial crisis prompted many researchers to reassess high performance theories and question their validity and usefulness especially in situations where organizations have no control over the global environment. This study incorporates a literature review that attempts to understand the underlying constructs of high performance theories. To date, studies have not focused on determining variables that interact, which could have had potential improvement in the models' ability to predict business excellence. This study proposes an approach to identify mediating and moderating variables within a planned structural equation model with this intention.
Original languageEnglish
Title of host publicationProceedings of the 42nd Annual Meeting of the Decision Sciences Institute
EditorsJ. E. Kendall
Place of PublicationAtlanta, USA
PublisherDecision Sciences Institute
Pages3621-3626
Number of pages6
ISBN (Print)0966711807
Publication statusPublished - 2011
EventAnnual Meeting of the Decision Sciences Institute (42nd : 2011) - Boston, MA
Duration: 19 Nov 201122 Nov 2011

Conference

ConferenceAnnual Meeting of the Decision Sciences Institute (42nd : 2011)
CityBoston, MA
Period19/11/1122/11/11

    Fingerprint

Keywords

  • performance theories
  • business excellence models

Cite this

Harrison, N., & Kortian, V. (2011). Business excellence models: interacting mediating or moderating variables? In J. E. Kendall (Ed.), Proceedings of the 42nd Annual Meeting of the Decision Sciences Institute (pp. 3621-3626). Atlanta, USA: Decision Sciences Institute.