Business excellence models: interacting mediating or moderating variables?

The global financial crisis prompted many researchers to reassess high performance theories and question their validity and usefulness especially in situations where organizations have no control over the global environment. This study incorporates a literature review that attempts to understand the underlying constructs of high performance theories. To date, studies have not focused on determining variables that interact, which could have had potential improvement in the models' ability to predict business excellence. This study proposes an approach to identify mediating and moderating variables within a planned structural equation model with this intention.