Abstract
In some situations, unsought, honest, but persuasive advertising claims may be difficult for many consumers to believe. To resist the hidden tactics and persuasive efforts of advertisers, defensively motivated consumers may challenge claims even if they have no rational reason for doing so. That is, consumer skepticism may evolve as a defensive coping and reactance response to pervasive advertising attempts.
Original language | English |
---|---|
Pages (from-to) | 245-268 |
Number of pages | 24 |
Journal | Journal of Consumer Affairs |
Volume | 34 |
Issue number | 2 |
Publication status | Published - 2000 |
Externally published | Yes |