Case studies illustrating disruptive technologies

the impact of the MP3 format and VoIP

Norma Harrison, Don Anderson, Edmund Chan, Rosa Mak

Research output: Contribution to journalConference paper


The focus of this paper is the effect of two disruptive technologies, MPEG-1 layer 3 (MP3) audio file format and Voice Over Internet Protocol (VoiP), on existing organisation structures, business strategies and operations of leading multinationals like Sony Corporation Ltd and Hong Kong-based telecom operator PCCW. After devising and applying a Disruptive Technology Management Framework, a review will be conducted of the projected impacts of disruptive technologies on the various levels of the organisations and their respective supply chains, the stakeholders affected, and how disruptive technologies may be regulated to ensure their control. The paper assesses the short and long-term effects of disruptive technologies on the telecommunications and consumer electronics industries, and the positioning of industry players.
Original languageEnglish
Number of pages14
JournalProceedings of the 10th annual conference of the Asia-Pacific Decision Sciences Institute
Publication statusPublished - 2005
EventAnnual Conference of Asia Pacific Decision Sciences Institute (10th : 2005) - Taipei, Taiwan, Province of China
Duration: 28 Jun 20052 Jul 2005

Fingerprint Dive into the research topics of 'Case studies illustrating disruptive technologies: the impact of the MP3 format and VoIP'. Together they form a unique fingerprint.

Cite this