Changing the face of interlibrary loans: LIDDAS at Macquarie University

Kathryn Pearson

    Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

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    Academic interlibrary loan departments are facing a major crisis. Interlibrary loan Managers and their staff make use of a complex variety of automated and manual processes as workloads increase exponentially. With the current information explosion, customer requirements continue to escalate. However, the currency crisis and other factors have led to significant serial cancellations, therefore placing a greater strain on interlibrary loan departments. This paper considers the current crisis in interlibrary loan departments and examines the LIDDAS (Local Interlending and Document Delivery Administration System) Project. The paper discusses what LIDDAS will deliver, and how it will be implemented at Macquarie University Library. The paper explores the effects that the implementation will have on staff, and the opportunities for enhanced levels of service to library customers.
    Original languageEnglish
    Title of host publicationBooks and bytes
    Subtitle of host publicationtechnologies for the hybrid library : proceedings, VALA2000 10th Biennial Conference and Exhibition, 16-18 February, 2000, Melbourne Convention Centre
    Place of PublicationMelbourne
    Number of pages11
    Publication statusPublished - 2000
    EventVALA Biennial Conference and Exhibition (10th : 2000) - Melbourne
    Duration: 16 Feb 200018 Feb 2000


    ConferenceVALA Biennial Conference and Exhibition (10th : 2000)


    • interlibrary loan
    • academic libraries


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