Abstract
Academic interlibrary loan departments are facing a major crisis. Interlibrary loan Managers and their staff make use of a complex variety of automated and manual processes as workloads increase exponentially. With the current information explosion, customer requirements continue to escalate. However, the currency crisis and other factors have led to significant serial cancellations, therefore placing a greater strain on interlibrary loan departments. This paper considers the current crisis in interlibrary loan departments and examines the LIDDAS (Local Interlending and Document Delivery Administration System) Project. The paper discusses what LIDDAS will deliver, and how it will be implemented at Macquarie University Library. The paper explores the effects that the implementation will have on staff, and the opportunities for enhanced levels of service to library customers.
| Original language | English |
|---|---|
| Title of host publication | Books and bytes |
| Subtitle of host publication | technologies for the hybrid library : proceedings, VALA2000 10th Biennial Conference and Exhibition, 16-18 February, 2000, Melbourne Convention Centre |
| Place of Publication | Melbourne |
| Publisher | VALA |
| Number of pages | 11 |
| Publication status | Published - 2000 |
| Event | VALA Biennial Conference and Exhibition (10th : 2000) - Melbourne Duration: 16 Feb 2000 → 18 Feb 2000 |
Conference
| Conference | VALA Biennial Conference and Exhibition (10th : 2000) |
|---|---|
| City | Melbourne |
| Period | 16/02/00 → 18/02/00 |
Keywords
- interlibrary loan
- academic libraries