Characterization of the use of social media in natural disasters: A systematic review

Babak Abedin; Abdul Babar; Alireza Abbasi

doi:10.1109/BDCloud.2014.17

Characterization of the use of social media in natural disasters

A systematic review

Babak Abedin, Abdul Babar, Alireza Abbasi

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution

15 Citations (Scopus)

Abstract

Social media sites are playing a significant role in rapid propagation of information when disasters occur. This effective communication platform is a great useful tool for emergency (disaster) management agencies during all phases of disaster management life cycle: prevention (mitigation), preparedness, response, and recovery. This study has conducted a systematic review of social media use in disaster management literature to identify how social media sites have been used during these four critical phases of disaster management life cycle in order to recommend strategies for government officials. A systematic method has been used to search four major academic databases for this review. The search resulted in 40 articles and categorized the findings in six main themes: situational awareness, data collection methods, distributed sensor systems, news and rumors, sentiment analysis, and digital volunteerism.

Original language	English
Title of host publication	2014 IEEE Fourth International Conference on Big Data and Cloud Computing, BDCloud 2014 : with the Seventh IEEE International Conference on Social Computing and Networking, SocialCom 2014, the Fourth International Conference on Sustainable Computing and Communications, SustainCom 2014 ; proceedings : Sydney, Australia, 3-5 December 2014
Editors	Jinjun Chen, Laurence T. Yang
Place of Publication	Piscataway, NJ
Publisher	Institute of Electrical and Electronics Engineers (IEEE)
Pages	449-454
Number of pages	6
ISBN (Electronic)	9781479967193
DOIs	https://doi.org/10.1109/BDCloud.2014.17
Publication status	Published - 2014
Externally published	Yes
Event	4th IEEE International Conference on Big Data and Cloud Computing, BDCloud 2014 - Sydney, Australia Duration: 3 Dec 2014 → 5 Dec 2014

Conference

Conference	4th IEEE International Conference on Big Data and Cloud Computing, BDCloud 2014
Country	Australia
City	Sydney
Period	3/12/14 → 5/12/14

Keywords

Social Media
disaster management
systematic literature review

Access to Document

10.1109/BDCloud.2014.17

Link to publication in Scopus

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Abedin, B., Babar, A., & Abbasi, A. (2014). Characterization of the use of social media in natural disasters: A systematic review. In J. Chen, & L. T. Yang (Eds.), 2014 IEEE Fourth International Conference on Big Data and Cloud Computing, BDCloud 2014 : with the Seventh IEEE International Conference on Social Computing and Networking, SocialCom 2014, the Fourth International Conference on Sustainable Computing and Communications, SustainCom 2014 ; proceedings : Sydney, Australia, 3-5 December 2014 (pp. 449-454). [7034828] Piscataway, NJ: Institute of Electrical and Electronics Engineers (IEEE). https://doi.org/10.1109/BDCloud.2014.17

Abedin, Babak ; Babar, Abdul ; Abbasi, Alireza. / Characterization of the use of social media in natural disasters : A systematic review. 2014 IEEE Fourth International Conference on Big Data and Cloud Computing, BDCloud 2014 : with the Seventh IEEE International Conference on Social Computing and Networking, SocialCom 2014, the Fourth International Conference on Sustainable Computing and Communications, SustainCom 2014 ; proceedings : Sydney, Australia, 3-5 December 2014. editor / Jinjun Chen ; Laurence T. Yang. Piscataway, NJ : Institute of Electrical and Electronics Engineers (IEEE), 2014. pp. 449-454

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abstract = "Social media sites are playing a significant role in rapid propagation of information when disasters occur. This effective communication platform is a great useful tool for emergency (disaster) management agencies during all phases of disaster management life cycle: prevention (mitigation), preparedness, response, and recovery. This study has conducted a systematic review of social media use in disaster management literature to identify how social media sites have been used during these four critical phases of disaster management life cycle in order to recommend strategies for government officials. A systematic method has been used to search four major academic databases for this review. The search resulted in 40 articles and categorized the findings in six main themes: situational awareness, data collection methods, distributed sensor systems, news and rumors, sentiment analysis, and digital volunteerism.",

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Abedin, B, Babar, A & Abbasi, A 2014, Characterization of the use of social media in natural disasters: A systematic review. in J Chen & LT Yang (eds), 2014 IEEE Fourth International Conference on Big Data and Cloud Computing, BDCloud 2014 : with the Seventh IEEE International Conference on Social Computing and Networking, SocialCom 2014, the Fourth International Conference on Sustainable Computing and Communications, SustainCom 2014 ; proceedings : Sydney, Australia, 3-5 December 2014., 7034828, Institute of Electrical and Electronics Engineers (IEEE), Piscataway, NJ, pp. 449-454, 4th IEEE International Conference on Big Data and Cloud Computing, BDCloud 2014, Sydney, Australia, 3/12/14. https://doi.org/10.1109/BDCloud.2014.17

Characterization of the use of social media in natural disasters : A systematic review. / Abedin, Babak; Babar, Abdul; Abbasi, Alireza.

2014 IEEE Fourth International Conference on Big Data and Cloud Computing, BDCloud 2014 : with the Seventh IEEE International Conference on Social Computing and Networking, SocialCom 2014, the Fourth International Conference on Sustainable Computing and Communications, SustainCom 2014 ; proceedings : Sydney, Australia, 3-5 December 2014. ed. / Jinjun Chen; Laurence T. Yang. Piscataway, NJ : Institute of Electrical and Electronics Engineers (IEEE), 2014. p. 449-454 7034828.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution

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N2 - Social media sites are playing a significant role in rapid propagation of information when disasters occur. This effective communication platform is a great useful tool for emergency (disaster) management agencies during all phases of disaster management life cycle: prevention (mitigation), preparedness, response, and recovery. This study has conducted a systematic review of social media use in disaster management literature to identify how social media sites have been used during these four critical phases of disaster management life cycle in order to recommend strategies for government officials. A systematic method has been used to search four major academic databases for this review. The search resulted in 40 articles and categorized the findings in six main themes: situational awareness, data collection methods, distributed sensor systems, news and rumors, sentiment analysis, and digital volunteerism.

AB - Social media sites are playing a significant role in rapid propagation of information when disasters occur. This effective communication platform is a great useful tool for emergency (disaster) management agencies during all phases of disaster management life cycle: prevention (mitigation), preparedness, response, and recovery. This study has conducted a systematic review of social media use in disaster management literature to identify how social media sites have been used during these four critical phases of disaster management life cycle in order to recommend strategies for government officials. A systematic method has been used to search four major academic databases for this review. The search resulted in 40 articles and categorized the findings in six main themes: situational awareness, data collection methods, distributed sensor systems, news and rumors, sentiment analysis, and digital volunteerism.

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Abedin B, Babar A, Abbasi A. Characterization of the use of social media in natural disasters: A systematic review. In Chen J, Yang LT, editors, 2014 IEEE Fourth International Conference on Big Data and Cloud Computing, BDCloud 2014 : with the Seventh IEEE International Conference on Social Computing and Networking, SocialCom 2014, the Fourth International Conference on Sustainable Computing and Communications, SustainCom 2014 ; proceedings : Sydney, Australia, 3-5 December 2014. Piscataway, NJ: Institute of Electrical and Electronics Engineers (IEEE). 2014. p. 449-454. 7034828 https://doi.org/10.1109/BDCloud.2014.17