Chatbots in the fight against the COVID-19 pandemic

Adam S. Miner, Liliana Laranjo, A. Baki Kocaballi

Research output: Contribution to journalArticlepeer-review

188 Citations (Scopus)
51 Downloads (Pure)


We are all together in a fight against the COVID-19 pandemic. Chatbots, if effectively designed and deployed, could help us by sharing up-to-date information quickly, encouraging desired health impacting behaviors, and lessening the psychological damage caused by fear and isolation. Despite this potential, the risk of amplifying misinformation and the lack of prior effectiveness research is cause for concern. Immediate collaborations between healthcare workers, companies, academics and governments are merited and may aid future pandemic preparedness efforts.

Original languageEnglish
Article number65
Pages (from-to)1-4
Number of pages4
Journalnpj Digital Medicine
Publication statusPublished - 5 May 2020

Bibliographical note

Copyright the Author(s) 2020. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.


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