TY - JOUR
T1 - Chatbots in the fight against the COVID-19 pandemic
AU - Miner, Adam S.
AU - Laranjo, Liliana
AU - Kocaballi, A. Baki
N1 - Copyright the Author(s) 2020. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.
PY - 2020/5/5
Y1 - 2020/5/5
N2 - We are all together in a fight against the COVID-19 pandemic. Chatbots, if effectively designed and deployed, could help us by sharing up-to-date information quickly, encouraging desired health impacting behaviors, and lessening the psychological damage caused by fear and isolation. Despite this potential, the risk of amplifying misinformation and the lack of prior effectiveness research is cause for concern. Immediate collaborations between healthcare workers, companies, academics and governments are merited and may aid future pandemic preparedness efforts.
AB - We are all together in a fight against the COVID-19 pandemic. Chatbots, if effectively designed and deployed, could help us by sharing up-to-date information quickly, encouraging desired health impacting behaviors, and lessening the psychological damage caused by fear and isolation. Despite this potential, the risk of amplifying misinformation and the lack of prior effectiveness research is cause for concern. Immediate collaborations between healthcare workers, companies, academics and governments are merited and may aid future pandemic preparedness efforts.
UR - http://www.scopus.com/inward/record.url?scp=85088066695&partnerID=8YFLogxK
U2 - 10.1038/s41746-020-0280-0
DO - 10.1038/s41746-020-0280-0
M3 - Article
C2 - 32377576
SN - 2398-6352
VL - 3
SP - 1
EP - 4
JO - npj Digital Medicine
JF - npj Digital Medicine
M1 - 65
ER -