Observational studies of clinical workers in a hospital setting suggest that communication problems are a significant source of inefficiency. The need to reduce interruptions, improve contactability, and the sharing of informal information suggests that a mobile communication system capable of supporting asynchronous messaging, role-based contact, and communication policies would be beneficial. A prototype of such a system is described.
|Place of Publication||Palo Alto, USA|
|Publisher||Hwelett Packard Lab Technical Publ Dept|
|Number of pages||8|
|Publication status||Published - May 1996|