Observational studies of clinical workers in a hospital setting suggest that communication problems are a significant source of inefficiency. The need to reduce interruptions, improve contactability, and the sharing of informal information suggests that a mobile communication system capable of supporting asynchronous messaging, role-based contact, and communication policies would be beneficial. A prototype of such a system is described.
|Place of Publication
|Palo Alto, USA
|Hwelett Packard Lab Technical Publ Dept
|Number of pages
|Published - May 1996