Closing the gap: the next steps for the interaction of corporate reputation and psychological contract development

Sarah Bankins, Jennifer Waterhouse, Naomi Puchala

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review


With an increasing body of literature linking the human resource management and marketing fields, one area receiving increased academic attention is how an organisation’s corporate reputation can be managed to attract potential recruits and shape their employment expectations through their psychological contracts. This paper seeks to enhance current models which focus on the interrelationship of corporate reputation and psychological contract theory. It is argued that a number of factors need to be considered in order the build a firmer foundation for such a theory. Firstly, a common understanding of the psychological contract needs to be established such that the focus on either expectations or promises is clarified. Secondly, the included components of the psychological contract need to be considered in light of their empirical founding and their relationship with one another. Thirdly, the interrelationship of corporate reputation, employer branding, identity and image needs to be explicated within the context of how they both influence and interrelate with the psychological contract. The final consideration surrounds the opportunity for potential employees to be considered within the corporate reputation literature as a significant stakeholder group.
Original languageEnglish
Title of host publicationProceedings of the 22nd Annual British Academy of Management Conference
PublisherBritish Academy of Management
Publication statusPublished - 2008
Externally publishedYes
EventBritish Academy of Management Conference - Harrogate, UK
Duration: 9 Sep 200811 Sep 2008


ConferenceBritish Academy of Management Conference
CityHarrogate, UK


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