@inbook{edd03efb6d7740078ab37dc6e5d854ad,
title = "Cognitive augmentation in processes",
abstract = "We present a vision for the next generation of process technology based on cognitive augmentation. Starting from current process technology, we show how by augmenting layers of cognitive intelligence to combine advances in machine-automation, crowdsourcing and more importantly adaptation and reasoning, we can advance support for emerging requirements of highly changing environments. We believe the challenges lie in the synergy between human and machine, in understanding how to orchestrate and combine their contributions. This vision paper sets forth a roadmap for future research by introducing a framework for cognitive augmentation, identifying the relevant research and technologies, and discussing its application amidst real-world use cases.",
keywords = "Bots, Cognitive computing, Processes",
author = "Barukh, {Moshe Chai} and Shayan Zamanirad and Marcos Baez and Amin Beheshti and Boualem Benatallah and Fabio Casati and Lina Yao and Sheng, {Quan Z.} and Francesco Schiliro",
year = "2021",
doi = "10.1007/978-3-030-73203-5_10",
language = "English",
isbn = "9783030732028",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer, Springer Nature",
pages = "123--137",
editor = "Marco Aiello and Athman Bouguettaya and Tamburri, {Damian Andrew} and {van den Heuvel}, Willem-Jan",
booktitle = "Next-gen digital services",
address = "United States",
}