Collaboration as an enabler in ICT supply chains

Norma Harrison

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review


This paper outlines the use of supply chain collaboration as an enabler in supply chains, particularly in the information communications and technology (ICT) industry. The paper uses the case of Fuji Xerox as an illustration of its collaboration with Optus to improve the communications of its ground level team of technicians. This paper attempts to demonstrate how the ICT industry and supply chain processes need to work closely together to create synergies across the entire value chain.

Original languageEnglish
Title of host publicationProceedings of the 11th Annual Conference of Asia Pacific Decision Sciences Institute
EditorsXiande Zhao
Place of PublicationHong Kong
PublisherAsia-Pacific Decision Sciences Institute
Number of pages4
Publication statusPublished - 2006
Event11th Annual Conference of the Asia-Pacific-Decision-Sciences-Institute - Kowloon, Hong Kong
Duration: 14 Jun 200618 Jun 2006


Conference11th Annual Conference of the Asia-Pacific-Decision-Sciences-Institute
Country/TerritoryHong Kong


  • supply chain collaboration
  • ICT industry


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