Communicating empathy in the face of pain and suffering

Catherine O'Grady; Aileen Collier

Communicating empathy in the face of pain and suffering

Catherine O'Grady, Aileen Collier

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Abstract

This chapter will enable you to: • define empathy as it plays out (and should play out) in clinical situations; • understand the potential impact of empathic communication on the direction and outcomes of a clinical encounter; • identify the actions of clinicians, patients and family members that can generate empathy; • consider actions that can undermine the accomplishment of empathy; • develop the ability to reflect on your own practice so as to effectively communicate empathy.

Original language	English
Title of host publication	Communicating quality and safety in health care
Editors	Rick Iedema, Donella Piper, Marie Manidis
Place of Publication	Port Melbourne, VIC
Publisher	Cambridge University Press (CUP)
Pages	257-267
Number of pages	11
ISBN (Print)	9781107699328
Publication status	Published - 2015

Keywords

Emotional resonance
Empathy
General practice
Palliative care
Professional judgment
Sympathy
Tender directiveness

Cite this

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KW - General practice

KW - Palliative care

KW - Professional judgment

KW - Sympathy

KW - Tender directiveness

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ER -

Communicating empathy in the face of pain and suffering

Abstract

Keywords

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