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Confidence versus competence: the role of the Dunning-Kruger effect in workplace safety

Mohammad Yazdi*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

This paper investigates the influence of the Dunning-Kruger effect on workplace safety, focusing on incidents where overconfidence in less experienced employees may lead to safety breaches. Utilizing a backward analysis approach, we examine a series of incident reports to identify root causes and the role of human factors, particularly the cognitive biases associated with the Dunning-Kruger effect. Statistical inference will be employed using logistic regression to establish correlations between the perceived competence and actual safety outcomes. Our findings indicate that many safety incidents are deepened by someone overestimating their competency and understanding of safety rules. This work suggests insightful approaches to address this critical issue, including enhanced training programs focusing on cognitive bias awareness, adaptive testing methodologies better to assess competence levels and continuous performance feedback systems. Implementing these strategies aims to improve overall safety performance, reducing the likelihood of accidents caused by the misalignment of confidence and competence in the workplace.

Original languageEnglish
Title of host publicationSafety-centric operations research: innovations and integrative approaches
Subtitle of host publicationa multidisciplinary approach to managing risk in complex systems
EditorsMohammad Yazdi
Place of PublicationCham, Switzerland
PublisherSpringer, Springer Nature
Chapter4
Pages73-89
Number of pages17
ISBN (Electronic)9783031829345
ISBN (Print)9783031829369
DOIs
Publication statusPublished - 2025

Publication series

NameStudies in Systems, Decision and Control
PublisherSpringer
Volume232
ISSN (Print)2198-4182
ISSN (Electronic)2198-4190

Keywords

  • Dunning-Kruger effect
  • Workplace safety
  • Cognitive bias
  • Incident analysis
  • Safety performance improvement
  • Logistic regression

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