Connecting users, data and utilization: a demand-side analysis of open government data

Di Wang*, Deborah Richards, Chuanfu Chen

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

4 Citations (Scopus)

Abstract

Open government data (OGD) could bring various aspects of benefits through transparency and access. Thus, governments have proposed policies and practices to disclose more data to the public. However, studies have shown the utilization of OGD instead of disclosure as a key problem. Although citizens are recognized as a key participant in the utilization process of OGD from demand-side, few studies have revealed the possible relationship among OGD users, their demands of data and utilization. Therefore, our study carried out a survey on a Chinese population to analyse the possible relationship between these three. Results show citizens’ limited awareness of OGD and portals, and their different demands of OGD subjects due to different socio-demographic characteristics. Daily life and anticorruption were the two main types of OGD utilization by citizens. Their types of usage are affected by their education and knowledge of OGD. Different types of utilization could lead to different demands for OGD subjects. We suggest governments to improve citizens’ awareness of their efforts to provide OGD, and deliver more data in the subject categories that are in greater need by citizens. Further studies need to be carried out on citizens’ motivation of OGD utilization.

Original languageEnglish
Title of host publicationInformation in Contemporary Society
Subtitle of host publication14th International Conference, iConference 2019, Proceedings
EditorsNatalie Greene Taylor, Caitlin Christian-Lamb, Michelle H. Martin, Bonnie Nardi
Place of PublicationSwitzerland
PublisherSpringer-VDI-Verlag GmbH & Co. KG
Pages488-500
Number of pages13
ISBN (Electronic)9783030157425
ISBN (Print)9783030157418
DOIs
Publication statusPublished - 1 Jan 2019
Event14th International Conference on Information in Contemporary Society, iConference 2019 - Washington, United States
Duration: 31 Mar 20193 Apr 2019

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume11420 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference14th International Conference on Information in Contemporary Society, iConference 2019
CountryUnited States
CityWashington
Period31/03/193/04/19

Keywords

  • Data need
  • Data user
  • Data utilization
  • Open government data

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