Cost-benefit evaluation method for web-based information systems

Cécile L. Paris, Nathalie F. Colineau, Ross G. Wilkinson

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

2 Citations (Scopus)

Abstract

Most evaluations of web-based information systems are done with respect to their effectiveness in supporting users in finding and exploring the information they need. We believe (1) that we need to move beyond task effectiveness and look at the whole-ofsystem effectiveness, and (2) that we must balance benefits with costs. We propose a method that provides guidance in whole-ofsystem evaluations, explicitly considering all participants and both sides of the "bang for buck" equation.

Original languageEnglish
Title of host publicationProceedings of the 20th ACM Conference on Hypertext and Hypermedia, HT'09
Pages353-354
Number of pages2
DOIs
Publication statusPublished - 2009
Event20th ACM Conference on Hypertext and Hypermedia, HT'09 - Torino, Italy
Duration: 29 Jun 20091 Jul 2009

Other

Other20th ACM Conference on Hypertext and Hypermedia, HT'09
CountryItaly
CityTorino
Period29/06/091/07/09

Keywords

  • Cost-benefit analysis
  • Evaluation
  • Web-based information systems

Fingerprint Dive into the research topics of 'Cost-benefit evaluation method for web-based information systems'. Together they form a unique fingerprint.

Cite this