Cultural competence dimensions and outcomes: a systematic review of the literature

Somayeh Alizadeh, Meena Chavan

Research output: Contribution to journalReview articleResearchpeer-review

Abstract

It has been widely suggested that cultural competence is an individual's core requirement for working effectively with culturally diverse people. However, there is no consensus regarding the definition or the components of this concept and there is a dearth of empirical proof indicating the benefits of cultural competence. Therefore, a systematic review was conducted to identify the most common cultural competence dimensions proposed in recent publications and to identify whether sufficient evidence exists regarding the efficacy of cultural competence in the healthcare context. A total of 1204 citations were identified through an electronic search of databases, of which 18 publications included cultural competence frameworks, and 13 studies contained empirical data on cultural competence outcomes. The overarching themes of the review were centred around the challenges faced by the healthcare sector in many countries due to growing cultural diversity, but lack of cultural competence, leading to predicaments that arise during intercultural interactions between patients and clinicians. This review will benefit researchers exploring cultural competence as one of the research variables impacting research outcomes.

LanguageEnglish
Pagese117-e130
Number of pages14
JournalHealth and Social Care in the Community
Volume24
Issue number6
DOIs
Publication statusPublished - 1 Nov 2016

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Cultural Competency
Cultural Diversity
Health Care Sector
literature
cultural diversity
Publications
Research Personnel
Outcome Assessment (Health Care)
electronics
Databases
Delivery of Health Care
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Keywords

  • cultural competence
  • healthcare quality
  • patient outcome
  • systematic review

Cite this

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Cultural competence dimensions and outcomes : a systematic review of the literature. / Alizadeh, Somayeh; Chavan, Meena.

In: Health and Social Care in the Community, Vol. 24, No. 6, 01.11.2016, p. e117-e130.

Research output: Contribution to journalReview articleResearchpeer-review

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