Translated title of the contribution | Customer relationship management: concepts and technologies |
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Original language | Italian |
Place of Publication | Italy |
Publisher | Franco Angeli |
Number of pages | 384 |
Edition | 1st |
ISBN (Print) | 9788856834550 |
Publication status | Published - 2012 |
Customer relationship management: teorie e tecnologie
Francis Buttle, Michela Ornati
Research output: Book/Report › Book