Customer Relationship Management through the Eyes of the Customers

Mark Gabbott, Y Tsarenko

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

Original languageEnglish
Title of host publicationGlobal Business and Technology Association International Conference
Place of PublicationRome, Italy
Pages434-440
Number of pages7
Publication statusPublished - 2002
Externally publishedYes
EventGlobal Business and Technology Association International Conference - Rome, Italy
Duration: 25 Jun 200229 Jun 2002

Conference

ConferenceGlobal Business and Technology Association International Conference
CityRome, Italy
Period25/06/0229/06/02

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