Customer Relationship Management through the Eyes of the Customers

Mark Gabbott, Y Tsarenko

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

Original language	English
Title of host publication	Global Business and Technology Association International Conference
Place of Publication	Rome, Italy
Pages	434-440
Number of pages	7
Publication status	Published - 2002
Externally published	Yes
Event	Global Business and Technology Association International Conference - Rome, Italy Duration: 25 Jun 2002 → 29 Jun 2002

Conference	Global Business and Technology Association International Conference
City	Rome, Italy
Period	25/06/02 → 29/06/02

Cite this

@inproceedings{e260d409c05b4470a0ce87ced9031ace,

title = "Customer Relationship Management through the Eyes of the Customers",

author = "Mark Gabbott and Y Tsarenko",

year = "2002",

language = "English",

pages = "434--440",

booktitle = "Global Business and Technology Association International Conference",

note = "Global Business and Technology Association International Conference ; Conference date: 25-06-2002 Through 29-06-2002",

}

TY - GEN

T1 - Customer Relationship Management through the Eyes of the Customers

AU - Gabbott, Mark

AU - Tsarenko, Y

PY - 2002

Y1 - 2002

M3 - Conference proceeding contribution

SP - 434

EP - 440

BT - Global Business and Technology Association International Conference

CY - Rome, Italy

T2 - Global Business and Technology Association International Conference

Y2 - 25 June 2002 through 29 June 2002

ER -