Customer service and profitability among Australian financial institutions

Elizabeth Duncan, Greg Elliott

Research output: Contribution to conferenceAbstract

Original languageEnglish
Pages39-39
Number of pages1
Publication statusPublished - 2002
Event11th Annual AMA Frontiers in Services Conference - Maastricht, The Netherlands
Duration: 27 Jun 200229 Jun 2002

Conference

Conference11th Annual AMA Frontiers in Services Conference
CityMaastricht, The Netherlands
Period27/06/0229/06/02

Cite this

Duncan, E., & Elliott, G. (2002). Customer service and profitability among Australian financial institutions. 39-39. Abstract from 11th Annual AMA Frontiers in Services Conference, Maastricht, The Netherlands, .