Customer Service, Efficiency and Financial Performance in Banking

Australian Evidence

L Duncan, Greg Elliott

Research output: Contribution to conferenceAbstract

Original languageEnglish
Pages1-1
Number of pages1
Publication statusPublished - 2003
EventAMA Servsig Services Research Conference. Popping Corks on New Service Paradigms - Reims
Duration: 12 Jun 200314 Jun 2003

Conference

ConferenceAMA Servsig Services Research Conference. Popping Corks on New Service Paradigms
CityReims
Period12/06/0314/06/03

Cite this

Duncan, L., & Elliott, G. (2003). Customer Service, Efficiency and Financial Performance in Banking: Australian Evidence. 1-1. Abstract from AMA Servsig Services Research Conference. Popping Corks on New Service Paradigms, Reims, .