Customer Service, Efficiency and Financial Performance in Banking: Australian Evidence

Research output: Contribution to conference › Abstract

Original language	English
Pages	1-1
Number of pages	1
Publication status	Published - 2003
Event	AMA Servsig Services Research Conference. Popping Corks on New Service Paradigms - Reims Duration: 12 Jun 2003 → 14 Jun 2003

Conference	AMA Servsig Services Research Conference. Popping Corks on New Service Paradigms
City	Reims
Period	12/06/03 → 14/06/03

Cite this

@conference{4e9d1de5d3d1432c84656b3c5526488b,

title = "Customer Service, Efficiency and Financial Performance in Banking: Australian Evidence",

author = "L Duncan and Greg Elliott",

year = "2003",

language = "English",

pages = "1--1",

note = "AMA Servsig Services Research Conference. Popping Corks on New Service Paradigms ; Conference date: 12-06-2003 Through 14-06-2003",

}