Decision-making in healthcare as a complex adaptive system

Craig Kuziemsky*

*Corresponding author for this work

Research output: Contribution to journalArticle

28 Citations (Scopus)


Healthcare transformation requires a change in how the business of healthcare is done. Traditional decision-making approaches based on stable and predictable systems are inappropriate in healthcare because of the complex nature of healthcare delivery. This article reviews challenges to using traditional decision-making approaches in healthcare and how insight from Complex Adaptive Systems (CAS) could support healthcare management. The article also provides a system model to guide decision-making in healthcare as a CAS.

Original languageEnglish
Pages (from-to)4-7
Number of pages4
JournalHealthcare Management Forum
Issue number1
Publication statusPublished - 1 Jan 2016
Externally publishedYes

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