Abstract
Healthcare transformation requires a change in how the business of healthcare is done. Traditional decision-making approaches based on stable and predictable systems are inappropriate in healthcare because of the complex nature of healthcare delivery. This article reviews challenges to using traditional decision-making approaches in healthcare and how insight from Complex Adaptive Systems (CAS) could support healthcare management. The article also provides a system model to guide decision-making in healthcare as a CAS.
| Original language | English |
|---|---|
| Pages (from-to) | 4-7 |
| Number of pages | 4 |
| Journal | Healthcare Management Forum |
| Volume | 29 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 1 Jan 2016 |
| Externally published | Yes |