Decision support systems and line performance: Case of Gold Coast University Hospital

Martin Connor, Amir Hossein Ghapanchi*, Michael Blumenstein, Alireza Amrollahi, Mohammadreza Najaftorkaman

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

28 Downloads (Pure)


Computer-based decision support information systems have been promoted for their potential to improve physician performance and patient outcomes and support clinical decision making. The current case study reported design and implementation of a high-level decision support system (DSS) which facilitated the flow of data from operational level to top managers and leadership level of hospitals. The results shows that development of a DSS improve data connectivity, timing, and responsiveness issues via centralised sourcing and storing of principal health-related information in the hospital. The implementation of the system has resulted in significant enhancements in outpatient waiting times management.

Original languageEnglish
Title of host publicationDriving reform : digital health is everyone's business
Subtitle of host publicationselected papers from the 23rd Australian national Health Informatics Conference (HIC 2015)
EditorsAndrew Georgiou, Heather Grain, Louise K. Schaper
Place of PublicationAmsterdam
PublisherIOS Press
Number of pages7
ISBN (Electronic)9781614995586
ISBN (Print)9781614995579
Publication statusPublished - 2015
Externally publishedYes
Event23rd Australian National Health Informatics Conference, HIC 2015 - Brisbane, Australia
Duration: 3 Aug 20155 Aug 2015

Publication series

NameStudies in Health Technology and Informatics
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365


Conference23rd Australian National Health Informatics Conference, HIC 2015

Bibliographical note

Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.


  • Decision Support System
  • DSS
  • Health Information Systems
  • Hospital


Dive into the research topics of 'Decision support systems and line performance: Case of Gold Coast University Hospital'. Together they form a unique fingerprint.

Cite this