Determinants of Customer Loyalty and Share of Wallet in Retail Banking

Chris Baumann, Suzan Burton, Greg Elliott

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

Original language	English
Title of host publication	Proceedings of the Emerging Financial Markets & Services Asia-Pacific Conference
Editors	S. Hettihewa, R. Weston
Place of Publication	Sydney
Publisher	University of Western Sydney
Pages	1-21
Number of pages	21
ISBN (Print)	1741080479
Publication status	Published - 2004
Event	Emerging Financial Markets & Services Asia-Pacific - Sydney Duration: 27 May 2004 → 28 May 2004

Conference	Emerging Financial Markets & Services Asia-Pacific
City	Sydney
Period	27/05/04 → 28/05/04

Cite this

@inproceedings{af32c9c96d604eabb92d854109966b43,

title = "Determinants of Customer Loyalty and Share of Wallet in Retail Banking",

author = "Chris Baumann and Suzan Burton and Greg Elliott",

year = "2004",

language = "English",

isbn = "1741080479",

pages = "1--21",

editor = "S. Hettihewa and R. Weston",

booktitle = "Proceedings of the Emerging Financial Markets & Services Asia-Pacific Conference",

publisher = "University of Western Sydney",

address = "Australia",

note = "Emerging Financial Markets & Services Asia-Pacific ; Conference date: 27-05-2004 Through 28-05-2004",

}

Determinants of Customer Loyalty and Share of Wallet in Retail Banking. / Baumann, Chris; Burton, Suzan; Elliott, Greg.
Proceedings of the Emerging Financial Markets & Services Asia-Pacific Conference. ed. / S. Hettihewa; R. Weston. Sydney: University of Western Sydney, 2004. p. 1-21.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

TY - GEN

T1 - Determinants of Customer Loyalty and Share of Wallet in Retail Banking

AU - Baumann, Chris

AU - Burton, Suzan

AU - Elliott, Greg

PY - 2004

Y1 - 2004

M3 - Conference proceeding contribution

SN - 1741080479

SP - 1

EP - 21

BT - Proceedings of the Emerging Financial Markets & Services Asia-Pacific Conference

A2 - Hettihewa, S.

A2 - Weston, R.

PB - University of Western Sydney

CY - Sydney

T2 - Emerging Financial Markets & Services Asia-Pacific

Y2 - 27 May 2004 through 28 May 2004

ER -