Determinats of behavioural loyalty amongst dissatified customers in the Australian business-to-business services sector

Venkata Yanamandra, Lesley White

Research output: Chapter in Book/Report/Conference proceedingOther chapter contributionResearch

LanguageEnglish
Title of host publicationSERSIG Research Conference 2005
EditorsJ. Wirtz
Place of PublicationChicago, USA
PublisherAmerican Marketing Association
Pages52-52
Number of pages1
ISBN (Print)9810531362
Publication statusPublished - 2005
EventSERSIG Research Conference 2005 - Singapore
Duration: 2 Jun 20054 Jun 2005

Conference

ConferenceSERSIG Research Conference 2005
CitySingapore
Period2/06/054/06/05

Cite this

Yanamandra, V., & White, L. (2005). Determinats of behavioural loyalty amongst dissatified customers in the Australian business-to-business services sector. In J. Wirtz (Ed.), SERSIG Research Conference 2005 (pp. 52-52). Chicago, USA: American Marketing Association.
Yanamandra, Venkata ; White, Lesley. / Determinats of behavioural loyalty amongst dissatified customers in the Australian business-to-business services sector. SERSIG Research Conference 2005. editor / J. Wirtz. Chicago, USA : American Marketing Association, 2005. pp. 52-52
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Yanamandra, V & White, L 2005, Determinats of behavioural loyalty amongst dissatified customers in the Australian business-to-business services sector. in J Wirtz (ed.), SERSIG Research Conference 2005. American Marketing Association, Chicago, USA, pp. 52-52, SERSIG Research Conference 2005, Singapore, 2/06/05.

Determinats of behavioural loyalty amongst dissatified customers in the Australian business-to-business services sector. / Yanamandra, Venkata; White, Lesley.

SERSIG Research Conference 2005. ed. / J. Wirtz. Chicago, USA : American Marketing Association, 2005. p. 52-52.

Research output: Chapter in Book/Report/Conference proceedingOther chapter contributionResearch

TY - CHAP

T1 - Determinats of behavioural loyalty amongst dissatified customers in the Australian business-to-business services sector

AU - Yanamandra, Venkata

AU - White, Lesley

PY - 2005

Y1 - 2005

M3 - Other chapter contribution

SN - 9810531362

SP - 52

EP - 52

BT - SERSIG Research Conference 2005

A2 - Wirtz, J.

PB - American Marketing Association

CY - Chicago, USA

ER -

Yanamandra V, White L. Determinats of behavioural loyalty amongst dissatified customers in the Australian business-to-business services sector. In Wirtz J, editor, SERSIG Research Conference 2005. Chicago, USA: American Marketing Association. 2005. p. 52-52