| Language | English |
|---|---|
| Title of host publication | SERSIG Research Conference 2005 |
| Editors | J. Wirtz |
| Place of Publication | Chicago, USA |
| Publisher | American Marketing Association |
| Pages | 52-52 |
| Number of pages | 1 |
| ISBN (Print) | 9810531362 |
| Publication status | Published - 2005 |
| Event | SERSIG Research Conference 2005 - Singapore Duration: 2 Jun 2005 → 4 Jun 2005 |
Conference
| Conference | SERSIG Research Conference 2005 |
|---|---|
| City | Singapore |
| Period | 2/06/05 → 4/06/05 |
Cite this
Yanamandra, V., & White, L. (2005). Determinats of behavioural loyalty amongst dissatified customers in the Australian business-to-business services sector. In J. Wirtz (Ed.), SERSIG Research Conference 2005 (pp. 52-52). Chicago, USA: American Marketing Association.
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title = "Determinats of behavioural loyalty amongst dissatified customers in the Australian business-to-business services sector",
author = "Venkata Yanamandra and Lesley White",
year = "2005",
language = "English",
isbn = "9810531362",
pages = "52--52",
editor = "J. Wirtz",
booktitle = "SERSIG Research Conference 2005",
publisher = "American Marketing Association",
address = "United States",
}
Yanamandra, V & White, L 2005, Determinats of behavioural loyalty amongst dissatified customers in the Australian business-to-business services sector. in J Wirtz (ed.), SERSIG Research Conference 2005. American Marketing Association, Chicago, USA, pp. 52-52, SERSIG Research Conference 2005, Singapore, 2/06/05.
Determinats of behavioural loyalty amongst dissatified customers in the Australian business-to-business services sector. / Yanamandra, Venkata; White, Lesley.
SERSIG Research Conference 2005. ed. / J. Wirtz. Chicago, USA : American Marketing Association, 2005. p. 52-52.Research output: Chapter in Book/Report/Conference proceeding › Other chapter contribution › Research
TY - CHAP
T1 - Determinats of behavioural loyalty amongst dissatified customers in the Australian business-to-business services sector
AU - Yanamandra, Venkata
AU - White, Lesley
PY - 2005
Y1 - 2005
M3 - Other chapter contribution
SN - 9810531362
SP - 52
EP - 52
BT - SERSIG Research Conference 2005
A2 - Wirtz, J.
PB - American Marketing Association
CY - Chicago, USA
ER -
Yanamandra V, White L. Determinats of behavioural loyalty amongst dissatified customers in the Australian business-to-business services sector. In Wirtz J, editor, SERSIG Research Conference 2005. Chicago, USA: American Marketing Association. 2005. p. 52-52