Diaries, Dunnies and Discipline: Resistance and Accommodation to Monitoring in Call Centres

Research output: Contribution to journal › Article › peer-review

Cite this

@article{3015e35fe6d3483a92f21310634277c2,

title = "Diaries, Dunnies and Discipline: Resistance and Accommodation to Monitoring in Call Centres",

author = "Barnes, {Alison Kate}",

year = "2004",

language = "English",

volume = "14",

pages = "127--138",

journal = "Labour and Industry",

issn = "1030-1763",

publisher = "Routledge, Taylor and Francis Group",

number = "3",

}