Differences in language and style between two social media communities

Cécile Paris, Paul Thomas, Stephen Wan

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

11 Citations (Scopus)

Abstract

Microblogs are increasingly used as communication channels for organisations and their related communities. In this work, we are interested in the effect of community on the resulting microblog language use. We analyse content from Twitter, examining tweets relating to two government organisations - one conducting scientific research, the other providing social services. We find that the two different communities have significant differences in style and language use, observing marked differences in formality and tone as measured by properties such as pronominal usage, orthographic convention, and use of Twitter features. We posit that these differences arise due to underlying differences in the communication goals of the two user groups. Tools working with Twitter, to extract and represent information, may therefore need different approaches in different domains.

Original languageEnglish
Title of host publicationICWSM 2012
Subtitle of host publicationProceedings of the 6th International AAAI Conference on Weblogs and Social Media
Place of PublicationPalo Alto, CA
PublisherAssociation for the Advancement of Artificial Intelligence
Pages539-542
Number of pages4
ISBN (Print)9781577355564
Publication statusPublished - 2012
Externally publishedYes
Event6th International AAAI Conference on Weblogs and Social Media, ICWSM 2012 - Dublin, Ireland
Duration: 4 Jun 20127 Jun 2012

Other

Other6th International AAAI Conference on Weblogs and Social Media, ICWSM 2012
CountryIreland
CityDublin
Period4/06/127/06/12

Keywords

  • Social Media Analysis
  • Microblogs

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