Disaster management and Community Warning (CW) systems: inter-organisational collaboration and ICT innovation

Deborah Bunker, Stephen Smith

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionResearchpeer-review

Abstract

Emergency Services Agencies (ESA) are required to co-operate and collaborate on a regular basis to provide their communities with warning information about disasters and incidents. Community Warning (CW) systems are a vital component of ESA operations as there are many different types of disasters and emergency scenarios of varying complexity and uncertainty, which in turn directly influence the type of CW systems that should be employed by an ESA for any particular incident. This paper outlines research conducted into CW systems in New South Wales (NSW) state government ESA. This research highlights a unified collaborative approach to the assessment, development, deployment and use of CW systems that is based on crisis management theory. This approach could be utilised by governments at federal, state and local levels for cross border and jurisdictional management of ESA informational, ICT and process resources. Such an approach would assist government in better targeting expenditure on CW systems and using ICT in an innovative manner. Results also highlight that when developing and deploying CW systems, there should be careful consideration of a number of background contextual issues such as: stakeholder involvement, incident complexity; utilisation of multi-ICT delivery platforms for economies of scale; integration of multi-ESA operational, community, communication and ICT requirements for shared direction; and development of an ICT architecture for building learning capabilities and skills of stakeholders.
LanguageEnglish
Title of host publicationPACIS 2009 proceedings
Subtitle of host publication13th Pacific Asia Conference on Information Systems : IT services in a global environment
Place of PublicationIndia
PublisherAssociation for Information Systems
Pages1-12
Number of pages12
Publication statusPublished - 2009
Externally publishedYes
EventPacific Asia Conference on Information Systems (13th : 2009) - Hyderabad, India
Duration: 10 Jul 200912 Jul 2009

Conference

ConferencePacific Asia Conference on Information Systems (13th : 2009)
CityHyderabad, India
Period10/07/0912/07/09

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Emergency services
Alarm systems
Disasters
Innovation
Communication

Cite this

Bunker, D., & Smith, S. (2009). Disaster management and Community Warning (CW) systems: inter-organisational collaboration and ICT innovation. In PACIS 2009 proceedings: 13th Pacific Asia Conference on Information Systems : IT services in a global environment (pp. 1-12). India: Association for Information Systems.
Bunker, Deborah ; Smith, Stephen. / Disaster management and Community Warning (CW) systems : inter-organisational collaboration and ICT innovation. PACIS 2009 proceedings: 13th Pacific Asia Conference on Information Systems : IT services in a global environment. India : Association for Information Systems, 2009. pp. 1-12
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abstract = "Emergency Services Agencies (ESA) are required to co-operate and collaborate on a regular basis to provide their communities with warning information about disasters and incidents. Community Warning (CW) systems are a vital component of ESA operations as there are many different types of disasters and emergency scenarios of varying complexity and uncertainty, which in turn directly influence the type of CW systems that should be employed by an ESA for any particular incident. This paper outlines research conducted into CW systems in New South Wales (NSW) state government ESA. This research highlights a unified collaborative approach to the assessment, development, deployment and use of CW systems that is based on crisis management theory. This approach could be utilised by governments at federal, state and local levels for cross border and jurisdictional management of ESA informational, ICT and process resources. Such an approach would assist government in better targeting expenditure on CW systems and using ICT in an innovative manner. Results also highlight that when developing and deploying CW systems, there should be careful consideration of a number of background contextual issues such as: stakeholder involvement, incident complexity; utilisation of multi-ICT delivery platforms for economies of scale; integration of multi-ESA operational, community, communication and ICT requirements for shared direction; and development of an ICT architecture for building learning capabilities and skills of stakeholders.",
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Bunker, D & Smith, S 2009, Disaster management and Community Warning (CW) systems: inter-organisational collaboration and ICT innovation. in PACIS 2009 proceedings: 13th Pacific Asia Conference on Information Systems : IT services in a global environment. Association for Information Systems, India, pp. 1-12, Pacific Asia Conference on Information Systems (13th : 2009), Hyderabad, India, 10/07/09.

Disaster management and Community Warning (CW) systems : inter-organisational collaboration and ICT innovation. / Bunker, Deborah; Smith, Stephen.

PACIS 2009 proceedings: 13th Pacific Asia Conference on Information Systems : IT services in a global environment. India : Association for Information Systems, 2009. p. 1-12.

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionResearchpeer-review

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AB - Emergency Services Agencies (ESA) are required to co-operate and collaborate on a regular basis to provide their communities with warning information about disasters and incidents. Community Warning (CW) systems are a vital component of ESA operations as there are many different types of disasters and emergency scenarios of varying complexity and uncertainty, which in turn directly influence the type of CW systems that should be employed by an ESA for any particular incident. This paper outlines research conducted into CW systems in New South Wales (NSW) state government ESA. This research highlights a unified collaborative approach to the assessment, development, deployment and use of CW systems that is based on crisis management theory. This approach could be utilised by governments at federal, state and local levels for cross border and jurisdictional management of ESA informational, ICT and process resources. Such an approach would assist government in better targeting expenditure on CW systems and using ICT in an innovative manner. Results also highlight that when developing and deploying CW systems, there should be careful consideration of a number of background contextual issues such as: stakeholder involvement, incident complexity; utilisation of multi-ICT delivery platforms for economies of scale; integration of multi-ESA operational, community, communication and ICT requirements for shared direction; and development of an ICT architecture for building learning capabilities and skills of stakeholders.

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Bunker D, Smith S. Disaster management and Community Warning (CW) systems: inter-organisational collaboration and ICT innovation. In PACIS 2009 proceedings: 13th Pacific Asia Conference on Information Systems : IT services in a global environment. India: Association for Information Systems. 2009. p. 1-12