Abstract
Effective communication is essential to safe and efficient patient care. We aimed to understand the current patterns and perceptions of communication of common goals in the ICU using the distributed cognition and clinical communication space theoretical frameworks. We conducted a focus group and 5 interviews with ICU clinicians and observed 59.5 hours of interdisciplinary ICU morning rounds. Clinicians used a CIS/CPOE system and paper artifacts for documentation; yet, preferred verbal communication as a method of information exchange because they perceived that the documentation was often not updated or efficient for information retrieval. These perceptions that the CIS/CPOE is a "shift behind" may lead to a further reliance on verbal information exchange, which is a valuable clinical communication activity, yet, is subject to information loss. Electronic documentation tools that, in real time, capture information that is currently verbally communicated may increase the effectiveness of communication.
Original language | English |
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Title of host publication | Medinfo 2010 - Proceedings of the 13th World Congress on Medical Informatics |
Editors | C. Safran, S. Reti, H.F. Marin |
Place of Publication | Amsterdam |
Publisher | IOS Press |
Pages | 178-182 |
Number of pages | 5 |
Volume | 160 |
Edition | PART 1 |
ISBN (Print) | 9781607505877 |
DOIs | |
Publication status | Published - 2010 |
Externally published | Yes |
Event | 13th World Congress on Medical and Health Informatics, Medinfo 2010 - Cape Town, South Africa Duration: 12 Sept 2010 → 15 Sept 2010 |
Other
Other | 13th World Congress on Medical and Health Informatics, Medinfo 2010 |
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Country/Territory | South Africa |
City | Cape Town |
Period | 12/09/10 → 15/09/10 |