Does emotional intelligence matter to academic work performance? Evidence from business faculties in Australia

Lu Jiao, Graeme Harrison, Jinhua Chen, Kym Butcher

Research output: Contribution to journalArticlepeer-review

Abstract

Using data collected through survey questionnaire across 15 universities, we examine the effect of emotional intelligence on academic work performance (in research, teaching and service) in Australian business faculties. We find academics’ ability to use emotion enhances performance across research, teaching and service, while ability to regulate emotion enhances performance for teaching and service only. We also find support for a process-based model of emotional intelligence in which appraisal of emotion is a necessary antecedent to emotion’s use and regulation. The results have implications for management in appointment decisions and professional development programmes in business/accounting faculties.

Original languageEnglish
Pages (from-to)1181-1204
Number of pages24
JournalAccounting & Finance
Volume61
Issue number1
Early online date17 Feb 2020
DOIs
Publication statusPublished - Mar 2021

Keywords

  • Academic work performance
  • Business schools
  • Emotional intelligence
  • Emotional labour
  • Higher education

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