Emergency service provision in linguistically diverse societies

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    Abstract

    A few years ago, emergency service provision to speakers of languages other than English in Australia came under scrutiny when an Afghan woman tried to call the police but did not receive any assistance a few days before she was murdered by her husband. The domestic violence victim called 000 – the national telephone emergency service – twice but, in both cases, she hung up before the operator could bring a telephone interpreter into the conversation.
    Original languageEnglish
    Specialist publicationLanguage on the move
    PublisherLanguage on the move
    Publication statusPublished - 6 Feb 2014

    Bibliographical note

    Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.

    Keywords

    • 200401 applied linguistics and educational linguistics
    • 200405 language in culture and society (sociolinguistics)

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