Empirical research in intercultural communication competence: a review and recommendation

Lily Arasaratnam

Research output: Contribution to journalArticlepeer-review


The complex nature of intercultural communication competence continues to prove to be a methodological challenge to the researcher. There are conceptual (e.g., how intercultural communication competence is operationalised) and methodological (e.g., construct biases, instrument validation, etc.) considerations to be addressed. This paper reviews empirical research in intercultural communication competence with the purpose of highlighting these considerations, identifies recent positive developments in instrument validation and theoretical approaches, and recommends a culture-general approach to intercultural communication competence for research in the future.
Original languageEnglish
Pages (from-to)105-117
Number of pages13
JournalAustralian journal of communication
Issue number1
Publication statusPublished - 2007


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