Empowerment and the performance of health services

P. Lloyd*, J. Braithwaite, G. Southon

*Corresponding author for this work

Research output: Contribution to journalReview articlepeer-review

14 Citations (Scopus)


Addresses the issue of empowerment and its possible role in promoting the effectiveness of health services. Empowerment represents the ability of people within organisations to use their own initiative to further organisational interests. However, despite its apparent simplicity, the concept turns out to be quite complex and to have unanticipated implications. We explore some of these implications in health service organisations, and their consequences for health policy. Our conclusion is that many health policies may well act to degrade the empowerment of health service workers, and hence the performance of health service organisations.

Original languageEnglish
Pages (from-to)83-94
Number of pages12
JournalJournal of management in medicine
Issue number2-3
Publication statusPublished - 1999
Externally publishedYes


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