Enabling compassionate healthcare

perils, prospects and perspectives

Russell Mannion*

*Corresponding author for this work

Research output: Contribution to journalArticle

22 Citations (Scopus)

Abstract

There is an emerging consensus that caring and compassion are under threat in the frenetic environment of modern healthcare. Enabling and sustaining compassionate care requires not only a focus on the needs of the patient, but also on those of the care giver. As such, threats and exhortations to health professionals are likely to have limited and perverse effects and it is to the organisational and system arrangements which support staff that attention should shift. Any approach to supporting compassionate care may work for some services, for some patients and staff, some of the time. No single approach is likely to be a panacea. Unravelling the contexts within which different approaches are effectual will allow for more selective development of support systems and interventions.

Original languageEnglish
Pages (from-to)115-117
Number of pages3
JournalInternational Journal of Health Policy and Management
Volume2
Issue number3
DOIs
Publication statusPublished - Apr 2014
Externally publishedYes

Keywords

  • Compassion
  • Emotional labour
  • Healthcare quality

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