Engaging learners to understand effective performance appraisal: a (flawed and unfair) role-play approach

    Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

    Abstract

    Typical approaches to performance appraisal education may not engage learners with its complexities and the psychological implications of systemic flaws. Moreover, they do not utilise performance appraisal interviews, the part of performance appraisal that creates the greatest stress both for managers and subordinates. This paper describes a role-play in which learners play either a high-performing employee or a supervisor about to have a performance appraisal interview. Flaws in the performance appraisal system and process compromise players’ capacity to achieve their goals and can generate feelings of injustice. When followed up with discussion and analysis, this appears to encourage integration of multiple issues and a deep understanding of the need for effective performance appraisal.
    Original languageEnglish
    Title of host publicationProceedings of the 22nd ANZAM Conference
    Subtitle of host publicationmanaging in the Pacific century
    Place of PublicationAuckland, New Zealand
    PublisherPromaco Conventions
    Pages1-14
    Number of pages14
    ISBN (Print)1863081488
    Publication statusPublished - 2008
    EventAustralian and New Zealand Academy of Management Conference (22nd : 2008) - Auckland, New Zealand
    Duration: 2 Dec 20085 Dec 2008

    Conference

    ConferenceAustralian and New Zealand Academy of Management Conference (22nd : 2008)
    CountryNew Zealand
    CityAuckland
    Period2/12/085/12/08

    Keywords

    • management education
    • experiential learning
    • performance assessment
    • performance management

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