Abstract
Typical approaches to performance appraisal education may not engage learners with its complexities and the psychological implications of systemic flaws. Moreover, they do not utilise performance appraisal interviews, the part of performance appraisal that creates the greatest stress both for managers and subordinates. This paper describes a role-play in which learners play either a high-performing employee or a supervisor about to have a performance appraisal interview. Flaws in the performance appraisal system and process compromise players’ capacity to achieve their goals and can generate feelings of injustice. When followed up with discussion and analysis, this appears to encourage integration of multiple issues and a deep understanding of the need for effective performance appraisal.
Original language | English |
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Title of host publication | Proceedings of the 22nd ANZAM Conference |
Subtitle of host publication | managing in the Pacific century |
Place of Publication | Auckland, New Zealand |
Publisher | Promaco Conventions |
Pages | 1-14 |
Number of pages | 14 |
ISBN (Print) | 1863081488 |
Publication status | Published - 2008 |
Event | Australian and New Zealand Academy of Management Conference (22nd : 2008) - Auckland, New Zealand Duration: 2 Dec 2008 → 5 Dec 2008 |
Conference
Conference | Australian and New Zealand Academy of Management Conference (22nd : 2008) |
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Country/Territory | New Zealand |
City | Auckland |
Period | 2/12/08 → 5/12/08 |
Keywords
- management education
- experiential learning
- performance assessment
- performance management