Enhancing work-related attitudes and work engagement: A quasi-experimental study of the impact of an organizational intervention

Amanda Biggs*, Paula Brough, Jennifer P. Barbour

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

48 Citations (Scopus)

Abstract

Drawing on the job demands-resources model, this research presents a quasi-experimental evaluation of an organizational intervention aiming to enhance upstream organizational resources via a leadership-development program. Repeated-measures data for perceptions of work-related characteristics, attitudes, and outcomes were collected four months before (Time 1/baseline) and seven months after (Time 2) the leadership-development intervention. Results indicated a positive effect of the leadership-development intervention on perceptions of work characteristics and well-being for the immediate subordinates of the leadership-development intervention participants, compared with a control group. Analysis of mediated effects indicated that the leadership-development intervention had a positive effect on subordinates' perceptions of work-culture support and strategic alignment, which in turn had a positive effect on their job satisfaction and work engagement. This research successfully demonstrated that organizational interventions aiming to enhance upstream organizational resources (via leadership development) can effectively improve the psychosocial working environment for employees. Furthermore, this research addressed commonly cited limitations of intervention research, including the dearth of organizational-level interventions, lack of research focusing on positive outcomes, and failure to address mediating effects.

Original languageEnglish
Pages (from-to)43-68
Number of pages26
JournalInternational Journal of Stress Management
Volume21
Issue number1
DOIs
Publication statusPublished - Feb 2014
Externally publishedYes

Keywords

  • Job-demands resources
  • Leadership development
  • Stress management
  • Work engagement

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