Ethical AI at work: the social contract for Artificial Intelligence and its implications for the workplace psychological contract

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

3 Citations (Scopus)

Abstract

Artificially intelligent (AI) technologies are increasingly being used in many workplaces. It is recognised that there are ethical dimensions to the ways in which organisations implement AI alongside, or substituting for, their human workforces. How will these technologically driven disruptions impact the employee–employer exchange? We provide one way to explore this question by drawing on scholarship linking Integrative Social Contracts Theory (ISCT) to the psychological contract (PC). Using ISCT, we show that the macrosocial contract’s ethical AI norms of beneficence, non-maleficence, autonomy, justice, and explicability can feed into national- and organisational-level microsocial contracts. We also outline the role of employees’ technology frames in this process. We then use an illustrative example to demonstrate how this multilevel normative background helps to inform the content of individuals’ PCs in the context of working with AI technologies.
Original languageEnglish
Title of host publicationRedefining the psychological contract in the digital era
Subtitle of host publicationissues for research and practice
EditorsMelinde Coetzee, Alda Deas
Place of PublicationCham, Switzerland
PublisherSpringer, Springer Nature
Chapter4
Pages55-72
Number of pages18
ISBN (Electronic)9783030638641
ISBN (Print)9783030638634
DOIs
Publication statusPublished - 18 Feb 2021

Keywords

  • psychological contract
  • artificial intelligence
  • algorithmic management
  • ethical AI
  • ethics
  • work
  • future of work
  • employment relationship
  • social contract
  • integrative social contracts theory
  • workplace technology
  • technology frames

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