Evaluating the impact of corporate social responsibility programs

V. J. Smith, P. H. Langford

    Research output: Contribution to journalMeeting abstract

    232 Citations (Scopus)


    This paper critically reviews and analyses the empirical literature relating to Corporate Social Responsibility (CSR) programs and the impact they have on the attitudes and behaviours of consumers. Given the increasingly important and influential role that corporations are playing in society, this review considers the contrasting arguments as to whether a well designed and implemented CSR program has any impact. In doing so, this review improves our understanding of the importance of corporate socially responsible action and furthermore, identifies gaps in the field of CSR research that need to be addressed in order to help organisations more effectively adopt CSR programs.
    Original languageEnglish
    Pages (from-to)131-132
    Number of pages2
    JournalAustralian Journal of Psychology
    Issue numberSuppl.
    Publication statusPublished - 2007
    EventIndustrial and Organisational Psychology Conference (7th : 2007) & Asia Pacific Congress on Workplace and Organisational Psychology (1st : 2007) - Adelaide
    Duration: 25 Sep 200729 Sep 2007


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