Expanding socialization theory: volunteering for refugees in France and Australia

Charlotte Traeger*, Debbie Haski-Leventhal, Kerstin Alfes

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review


This study examines the socialization of volunteers across two cultures and several organizations in a new context, the one of non-profit organizations providing assistance and support to refugees. The triangulation of data from 42 in-depth interviews, participant observations and document analysis showed that volunteer socialization consisted of three main phases: pre-entry, entry and post-entry or outcomes. Furthermore, each phase is articulated around three levels: socialization into the organization, the group and the role. In addition, the influences of organizational and national contexts on socialization are highlighted in each of these phases. Our results shed light on the crucial role of successful socialization for the context of refugee assistance for person-environment fit, engagement, satisfaction and turnover.
Original languageEnglish
Title of host publicationAcademy of Management Proceedings
Place of PublicationBriarcliff Manor, NY
PublisherAcademy of Management
Number of pages1
Publication statusPublished - 2019
EventAcademy of Management Conference 2019 - Boston, United States
Duration: 9 Aug 201914 Aug 2019


ConferenceAcademy of Management Conference 2019
Country/TerritoryUnited States
Internet address


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