Expertise recommendation

a two-way knowledge communication channel

Debbie Richards*, Meredith Taylor, Peter Busch

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

9 Citations (Scopus)
4 Downloads (Pure)


In our service-based society, expertise is becoming increasingly recognized as a valuable and scarce resource. Thus, the demand for an integrated expert finder that understands whether it has found a current, relevant and credible expert will grow. We offer a three pronged approach which combines data mining, self reporting and referral by others together with a number of strategies which provide feedback and validation of the data gathered via data mining and self-reporting. The feedback mechanism offers a two-way communication channel between the service requester and the service provider, the expert.

Original languageEnglish
Title of host publicationProceedings - 4th International Conference on Autonomic and Autonomous Systems, ICAS 2008
EditorsDominic Greenwood
Place of PublicationLos Alamitos, CA
PublisherInstitute of Electrical and Electronics Engineers (IEEE)
Number of pages6
ISBN (Print)0769530931, 9780769530932
Publication statusPublished - 2008
Event4th International Conference on Autonomic and Autonomous Systems, ICAS 2008 - Gosier, Guadeloupe
Duration: 16 Mar 200821 Mar 2008


Other4th International Conference on Autonomic and Autonomous Systems, ICAS 2008

Bibliographical note

Copyright 2008 IEEE. Reprinted from Fourth International Conference on Autonomic and Autonomous Systems : ICAS 2008 : 16-21 March 2008, Gosier, Guadelopupe. This material is posted here with permission of the IEEE. Such permission of the IEEE does not in any way imply IEEE endorsement of any of Macquarie University’s products or services. Internal or personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution must be obtained from the IEEE by writing to By choosing to view this document, you agree to all provisions of the copyright laws protecting it.

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