@inproceedings{b3104cb28f0c409cadce1432f303e592,
title = "Exploratory and Confirmatory Factor Analysis of the Perceived Switching Costs Model in the Business Services Sector",
author = "Venkat Yanamandram and Lesley White",
year = "2006",
language = "English",
isbn = "1741071593",
pages = "1--9",
editor = "Charles Patti and Judy Drennan",
booktitle = "Advancing Theory, Maintaining Relevance",
publisher = "ANZMAC",
note = "ANZMAC Australian & New Zealand Marketing Academy Conference ; Conference date: 04-12-2006 Through 06-12-2006",
}