Exploring the dark side of online social networks: A taxonomy of negative effects on users

Layla Boroon, B. Abedin, Seyedezahra Shadi Erfani

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

2 Citations (Scopus)

Abstract

The use of online social networks (OSNs) has grown substantially over the past few years and many studies have reported the benefits and positive effects of using these platforms. However, the negative effects of OSNs have received little attention. Given the lack of a comprehensive picture of the dark side of using OSNs, we conducted a systematic literature review of the top information systems journals to categorise negative effects and develop a taxonomy of the dark side of OSNs use. Our review of 20 papers identified 43 negative effects of OSNs use, which we grouped into six categories: cost of social exchange, annoying content, privacy concerns, security threats, cyber bullying and low performance that formed the holistic view of dark side of OSNs use. This paper discusses implications of the findings, identifies gaps in the literature and provides a roadmap for future research.

Original languageEnglish
Title of host publicationECIS 2018
Subtitle of host publicationProceedings of the Twenty-Sixth European Conference on Information Systems
Place of PublicationAtlanta, United States
PublisherAIS Electronic Library (AISeL)
Number of pages10
Publication statusPublished - 2018
Externally publishedYes
Event26th European Conference on Information Systems, ECIS 2018 - Portsmouth, United Kingdom
Duration: 23 Jun 201828 Jun 2018

Conference

Conference26th European Conference on Information Systems, ECIS 2018
CountryUnited Kingdom
CityPortsmouth
Period23/06/1828/06/18

Keywords

  • Adverse consequences
  • Dark side
  • Negative effects
  • Online social networks

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