Expressing conditions in tailored brochures for public administration

Nathalie Colineau*, Cécile Paris, Keith Vander Linden

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

3 Citations (Scopus)

Abstract

Citizen-focused documents in Public Administration devote considerable effort to the expression of conditions. These conditions are commonly expressed as statements of eligibility requirements for the programs being described, but they manifest themselves in other places as well, such as in feedback to readers in tailored informational brochures and as input fields on program application forms. This paper discusses how administrative conditions can be represented in a manner that supports both the eligibility reasoning required for the generation of citizen-tailored documents and also the automated generation of condition expressions in a variety of forms. The paper pays particular attention to the question of how a generation mechanism can allow authors to override the default forms of automated expression when necessary. The discussion is based on a prototype tailored delivery application whose knowledge base is implemented in OWL DL and whose output is constructed using Myriad, a platform for tailored document planning and formatting.

Original languageEnglish
Title of host publicationDocEng 2011 - Proceedings of the 2011 ACM Symposium on Document Engineering
Pages209-218
Number of pages10
DOIs
Publication statusPublished - 2011
Externally publishedYes
Event11th ACM Symposium on Document Engineering, DocEng 2011 - Mountain View, CA, United States
Duration: 19 Sep 201122 Sep 2011

Other

Other11th ACM Symposium on Document Engineering, DocEng 2011
CountryUnited States
CityMountain View, CA
Period19/09/1122/09/11

Keywords

  • language generation
  • tailored information delivery
  • natural language generation
  • public administration

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  • Cite this

    Colineau, N., Paris, C., & Vander Linden, K. (2011). Expressing conditions in tailored brochures for public administration. In DocEng 2011 - Proceedings of the 2011 ACM Symposium on Document Engineering (pp. 209-218) https://doi.org/10.1145/2034691.2034736