Factors influencing organizational knowledge transfer

Implication for corporate performance

Jo Rhodes*, Richard Hung, Peter Lok, Bella Ya-Hui, Chi Min Wu

*Corresponding author for this work

Research output: Contribution to journalArticle

113 Citations (Scopus)

Abstract

Purpose - Whilst knowledge transfer is a major strategy for managing contemporary organizations the impact of the key factors influencing the rate of organization knowledge transfer is relatively unknown. As a contribution to this identified gap this paper aims to discuss the influence of particular organizational factors (IT systems, structured learning strategies, innovative organizational culture, and flexible structure and design) on knowledge transfer using a conceptual framework derived from the literature. The effect of both explicit and tacit knowledge transfer on innovative capabilities and organizational performance is to be examined. Design/methodology/approach - The survey study, conducted amongst 1,086 high-tech companies, targeted chief executive officers), CFOs (chief financial officers), COOs (chief operation officers) or top managers/ administrators as they provided more reliable environmental and organizational information. Findings - The study findings, based on a sample response rate of 19.6 per cent, indicated that of the particular organizational factors considered IT systems had the most significant impact on organizational knowledge transfer followed by a structured learning strategy, and an innovative organizational culture. Personalized (tacit) knowledge transfer had a strong influence on innovative capabilities development and process innovation had a greater impact on organizational performance than product innovation. Originality/value - The findings can be used by managers to more efficiently direct knowledge transfer resource allocation decisions to further optimize organizational performance.

Original languageEnglish
Pages (from-to)84-100
Number of pages17
JournalJournal of Knowledge Management
Volume12
Issue number3
DOIs
Publication statusPublished - 2008
Externally publishedYes

Keywords

  • Innovation
  • Knowledge transfer
  • Organizational performance

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